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Intake Coordinator- Infusion
The position(s) described here are for Option Care (previously known as Walgreens Infusion Services), a former subsidiary of Walgreen Co. (Walgreens). Option Care became a new independent, privately-held company on 4/7/2015 following the acquisition of a majority interest in the company by Madison Dearborn Partners, a leading private equity firm based in Chicago. Walgreens will retain a significant minority interest in the new company and will have representatives on the company’s board of directors. As such, Walgreens will continue to have a role in ensuring the future success of the new company.
Job Duties Include: Coordinates entire intake process as necessary with referral sources, patients, and internal team members. May perform all or some of the following functions: Intake, Referral, Benefit and/or Documentation. Processes thorough, accurate and complete referrals and new orders based upon current contracts and information from payor sources including obtaining appropriate authorizations/re-authorizations for services where required. Completes fees and services appropriately on new admissions, changes, or additions to therapy on ongoing patients, for all payor sources. Effectively communicates referrals and patient information to all departments.
- High School Diploma or equivalent.
- Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
- Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
- Previous Infusion Reimbursement or Intake/Admissions experience.
Ability to coordinate the intake process including but not limited to referrals, benefits verification and documentation. Effective communication between all members of the teams. Ability to multi-task in a fast paced environment.
Intake experienced required. Preferably in a Home Infusion setting.