Services for the Underserved, Inc.

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Respite Specialist

at Services for the Underserved, Inc.

Posted: 7/14/2020
Job Reference #: 9548
Categories: Other/General
Keywords: weekend

Job Description

Job LocationUS-NY-Brooklyn
Behavioral Health
Regular Full-Time

Position Overview

Enriched Crisis and Transitional Housing Services provides an innovative and unique model available for those individuals already in the community. Who are experiencing a behavioral health crisis that could be diverted from admission or readmission to inpatient care; and for short-term level of intensive behavioral health respite care for individuals being discharged from psychiatric hospitals -step-down program. The Enriched Crisis and Transitional Housing Services will provide a warm, friendly, safe, and supportive home-like environment where individuals are taught to use new recovery and relapse prevention skills. This is achieved through 24-hour peer support, self-advocacy education, self-help training, and mutual understanding. The staff offers people experiencing a psychosis-related crisis with a short-term (one day to two weeks) residential alternative will allow individuals to maintain daily activities and connect with community-based services and supports, including primary care. The program will provide recovery oriented services incorporating Intentional Peer Support and other Evidence-Based Practices.

The Respite Specialist will;

  • Develop a partnership with guests experiencing crisis utilizing trauma-Informed, recovery oriented, intentional peer support;
  • Promote the provision of a safe, comfortable, secure and trusting environment where guests are listened to and respected by staff;
  • Practice the Intentional Peer Support (IPS), NATM and PHN after completing training;
  • Draw on knowledge and skills acquired from personal experience with the behavioral health system with a focus on guest's personal recovery process;
  • Create a sense of community through the mutual sharing of lived experiences and offer encouragement and support to participate in daily activities within the CRC and community;
  • Assist with pre-registration process for both individuals referred from hospitals, other treatment providers and those who self-refer;
  • Assist with intake and registration of new guests, including an explanation of services and expectations, a tour of the premises, introduction to other staff and guests;
  • Assist and collaborate with Health Home and other community provider staff when appropriate to help guests identify, plan for and realize short-term personal goals and priorities while in the Crisis Pilot;
  • Facilitate individual and group-based educational, recovery, wellness and skill building opportunities including: wellness self-management, WRAP, peer support, harm reduction, and other social or leisure activities;
  • Follow-up with guests to monitor and support progress toward goal-achievement;
  • Advocate for and facilitate access to needed health care services, proactively addressing potential barriers such as missed appointments, transportation, fear and stigma, and communication with professional staff;
  • Assist guests with steps required to prepare their own meals, manage their own medication, take care of their physical needs and participate in the maintenance of a clean living environment;
  • Responsible for timely and accurate documentation of interactions with guests, services provided, critical information and events, contacts with collaterals and referrals, as required by SUS policies and the OMH Crisis Pilot;
  • Provide household upkeep duties as needed;
  • Serve daily cold breakfast for guests and assist guests with accessing snacks, when needed
  • Encourage guest participation in relevant aspects of documentation process;
  • Participate in data collection and recording related to outcomes, research and other agency and grant· based priorities;
  • Participate in supervision, team meetings, interagency meetings, case conferences and other relevant meetings as required by SUS,
  • Participate in required trainings, and
  • Provides flexible evening, night, weekend and holiday coverage.

Benefits Overview:

We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance;403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays


  • High School degree preferred
  • CASAC credential a plus
  • Knowledge of and commitment to Harm Reduction Model is required
  • Must have an ability to work with a team in difficult settings where drug users congregate and use drugs
  • Graduated of Howe the Harp or other Peer Specialist training program.
  • Bilingual skills preferred.


Company Overview

Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island. Learn more about S:US, our mission, and values by visiting

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays