Services for the Underserved, Inc.

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Peer Specialist

at Services for the Underserved, Inc.

Posted: 5/17/2020
Job Reference #: 9039
Categories: Other/General

Job Description

Job LocationUS-NY-Bronx
Behavioral Health
Regular Part-Time

Position Overview

The Peer Specialist will perform the following job functions;

  • Outreach/Engagement/Bridge Building: Helping to facilitate engagement with teams by forging strong connections with participants and families, undertaking outreach activities designed to promote community awareness of S:US services, encouraging help-seeking, and at times serving as a bridge between team members and participants when they experience ambivalence about treatment.
  • Relationship Building: Developing authentic, meaningful relationships with individuals and families through empathy, sharing experiences, listening and collaborating with genuine curiosity and interest.
  • Embracing Creative Narratives: Peer Specialists need to be able to understand, share and discuss multiple frameworks for understanding life experiences such as psychosis with participants and the rest of the S:US team. Peer Specialists intentionally use language in the service of listening to understand and making space for complex personal stories of recovery and resilience.
  • Advocacy: Peer Specialists advocate with and for program participants both in the larger community and on the team.
  • Co-Creating Support and Wellness Tools: Collaborate with participants to clarify their personal visions and develop their wellness toolkit. Along with other team members, Peer Specialists support participants in strengthening their self-awareness, building life skills, and connecting to resources and community outside of the S:US team.
  • Influencing Team Culture: Whenever possible, positively influencing the team culture by advocating for clients, promoting a youth friendly approach and encouraging the use of recovery oriented language. S:US Peer Specialists also work actively within the team itself to help build an environment that operates from a belief in the human potential to grow and an understanding of human diversity.
  • Team Communication: Peer Specialists maintain open and frequent communication with the team. This includes reporting safety and other concerns to the team. Peer Specialists will also keep notes on visits with program participants as required by the provider agency. In the spirit of peer support, co-collaborating on reporting with the program participant is encouraged.


  • Peer Certification required
  • It is preferable that the individual’s lived experience of mental health challenges includes experience with psychosis during youth
  • Ideally the Peer Specialist is a young adult or that the candidate relates well to young people
  • The Peer Specialist should have an understanding of the community in which the team is based with an awareness of available community resources
  • The Peer Specialist should also be someone who has made positive and productive progress toward his or her own recovery
  • Demonstrate good interpersonal communications skills and the ability to empathize with, relate to and effectively work with participants of mental health services
  • Two years of active participation in mental health self-help activities, peer support or peer advocacy programs, or participant run organizations or similar experiences or programs required
  • Must possess the ability/ willingness to disclose their recovery story (where appropriate) for the purposes of empowerment
  • Excellent judgment/ ability to understand boundaries when working with participants of mental health services is required
  • Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action


Company Overview

Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island. Learn more about S:US, our mission, and values by visiting

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays