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Clinical Services Supervisor

at ReqRoute,Inc

Posted: 5/16/2020
Job Reference #: 13364249
Keywords: manager

Job Description

Role: Clinical Services Supervisor
Duration: 11+ Months/C2H
Interview Mode: Telephonic
Rate: $32/hr on w2
Locations: All Remote but need to have Valid and Active License for below specific state
New York - 3
New Jersey - 2
Florida – 4
California - 3
Washington - 2
Texas - 2
Colorado - 1
Michigan - 2
Arizona - 1
Minnesota - 1
Illinois – 1
Tennessee – 1

Job Description

POSITION DESCRIPTION: Clinical position to monitor Complex Chronic Disease Patients in a case management role via tele-monitoring. Involves telephonic assessment of a patient’s reported symptoms, disease process, and biometric status, triage of critical situations, and education on their condition(s), co-morbidities, medications and lifestyle modifications. Duties also include timely communication of appropriate medical information to the patient’s provider or case manager as needed.
Patient Advocacy Nurse Specialist reports directly to the PASS Clinical Services Supervisor.

  • Daily monitoring of patients in the Patient Advocacy and Support Service Center which includes:
  • Addressing all Biometric alerts daily. Prioritizes calls by acuity. Call patients to verify reported symptoms & biometrics. Follow-up with providers and case managers as required per protocol.
  • Outreach calls with patients to acquire past medical history with an introduction to our program.
  • Scheduled outreach calls, after a hospitalization, to educate the patient on their disease process, medication reconciliation, ensure provider follow-up, and establish any barriers to care.
  • Documenting nursing interventions taken during telephonic outreach/assessment.
  • Updating patient records based on information received from providers/case managers.
  • Reviewing and analyzing generated Trend Reports within department software prior to telephonic assessment.
  • Occasional preparation and review of monthly Progress/Status Reports with the client on conference calls.
  • Customer Service as it relates to basic device troubleshooting.
  • Procurement of additional state licensure as assigned by PASS Clinical Services Manager/Supervisor.
  • Will be required to travel to Medtronic offices for clinical training as assigned.
  • Other projects as required and assigned by the PASS Clinical Services Manager/Supervisor.


Rahul Yadav
(408) 560-3956
Companies across U.S. have engaged ReqRoute, Inc to deliver skilled, dedicated IT professionals. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. We always seek to deliver competitive and sought-after career opportunities to our potential consultants and employees. We invite you to review the position requirements and apply today if your skills match our needs.

ReqRoute, Inc is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law. (