BNY Mellon

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Tech, Client Processing

at BNY Mellon

Posted: 6/8/2018
Job Reference #: 1806750

Job Description

Client Service Delivery (CSD) brings together BNY Mellon's key operational areas into one global team to better support the company's businesses and serve clients around the world. CSD helps clients to conduct business, service assets, and engage in transactions in 35 countries and more than 100 markets. At every stage of the investments lifecycle - creating, trading, clearing, settling, holding, servicing, managing, distributing and restructuring assets - CSD is working to make BNY Mellon the recognized industry service quality and productivity leader. Client Service Delivery manages investment monitoring, measurement and processing services for our clients. Our solutions include Securities Operations, Fund Administration, Transfer Agency, Outsourcing, Performance Measurement and other related services.

Client Processing - S1 Provides quality service and support to internal clients on a daily basis, including account and security transaction processing, phone interaction and routine problem resolution in a timely manner. Works within well-defined parameters and with direct guidance from more senior team members. Under direct supervision, performs simple operational tasks in a product or functional area, including processing, balancing, settling and servicing some types of security transactions. Enters data, keying information from checks. With guidance, begins to interpret payee information and transcribe it into the on-line system. Executes routine correspondent requisites and to understand the underlying business and specific client needs. Reviews completed requisites with more senior team members. Assists with the maintenance of relevant paperwork in accordance with departmental policy. Receives direction on regulatory compliance and how to minimize exposure related to assigned processing tasks. May investigate errors in client accounts and statements. Escalates findings to more senior team members. No direct reports. Responsible for the quality and completion of own work.


High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 0-1 years of total work experience preferred. Experience in brokerage processing preferred.