1199SEIU Funds

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Outreach Coordinator (Floater)

at 1199SEIU Funds

Posted: 5/20/2020
Job Status: Full Time
Job Reference #: 8267

Job Description

Requisition #:
5726

# of openings:
1

Fund:
1199SEIU Benefit and Pension Funds

Department:
Outreach

Position Status:
Permanent

Employment Type:
Full time

Category:
Non-Bargaining

Location:
New York, NY

Work Hours:
M - F, 9:00 a.m. to 5:00 p.m.

 

Responsibilities

  • Conduct site visits to designated institutions, covering all shifts, including nights and weekends; conduct presentations, educate and assist members in understanding their benefits available through the 1199SEIU Funds
  • Troubleshoot and resolve problems related to member benefits, eligibility and health claims resolution; effectively respond in-person and via telephone and written inquiries to members, providers and Union and HR/employer representatives
  • Participate in Union and employer programs such as in-service, labor management, and committees on wellness, benefits, disability, etc.
  • Attend and participate in 1199SEIU chapter, division and area team meetings, when filling in for a coordinator including weekly delegate meetings and monthly assemblies
  • Provide Union, management and potential members with benefits information
  • Maintain accurate databases relating to member visits and daily work schedules; track institution information and ensure appropriate area coverage
  • Conduct benefit and pension presentations, new-member orientations and pension counseling
  • Perform additional duties and projects as assigned by management
  • Fill in for outreach coordinators when out on a leave. This includes developing short term relationships with management, union and members.
  • Provide outreach support for in-house needs and field support for outreach coordinators.

Qualifications

  • Bachelor’s degree or equivalent years of work experience
  • Minimum one (1) year’s Union or member service experience required
  • Experience with public speaking, outreach or community relations plus
  • Experience with healthcare benefits and knowledge of the comprehensive package of health, pension and other benefits available through the 1199SEIU Funds preferred
  • Basic knowledge of Microsoft Excel, Word and PowerPoint 
  • Strong communication skills, both verbal and written; public speaking skills and ability to present information to groups in various settings
  • Excellent interpersonal skills and professional manner; ability to maintain productive work relationships with members, providers and Union and employer representatives
  • Ability to work well under pressure and independently
  • Demonstrated organizational skills; detail oriented with the ability to multi-task and prioritize; proven ability to work well in a team and adapt to changes in environment
  • Must have a valid driver’s license and be able to travel extensively throughout the NY State region.  
  • Must be available to work a flexible schedule, including nights and weekends